Privacy
Introduction
Andaz Residences at Heber Valley ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") or interact with us regarding our residential properties and services.
By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use the Site.
Information We Collect
Information You Provide Directly
We may collect personal information that you voluntarily provide when you interact with us, including but not limited to:
- First and last name
- Email address
- Phone number
- Message or inquiry content submitted through our contact form
- Any other information you choose to provide in correspondence with our sales team
Information Collected Automatically
When you visit the Site, certain information is collected automatically through Google Analytics, including:
- IP address (anonymized where required by law)
- Browser type and version
- Operating system
- Referring URL and pages visited on the Site
- Date, time, and duration of your visit
- General geographic location (city/region level)
- Device type (desktop, mobile, tablet)
We use Google Analytics 4 (GA4) to understand how visitors interact with the Site. Google Analytics uses cookies and similar technologies to collect and analyze usage data. Google’s use of this data is governed by Google’s Privacy Policy. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.
Cookies and Tracking Technologies
The Site uses cookies—small text files placed on your device—to facilitate analytics and improve your experience. The cookies currently in use on the Site are:
- Google Analytics cookies (_ga, _ga_*): Used to distinguish unique users, track session information, and measure Site performance. These cookies expire after 2 years (_ga) or upon session end (_ga_*).
You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of the Site, though the Site will remain functional without them.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide information about available residences, services, and amenities
- To forward your inquiry to our sales center or CRM system (Sierra) for follow-up
- To analyze Site usage and improve the performance, content, and user experience of the Site
- To communicate with you regarding your expressed interest in Andaz Residences
- To comply with applicable legal obligations
How We Share Your Information
We do not sell your personal information. We may share your information with the following parties, solely for the purposes described in this policy:
- Sales and CRM Partners: Contact form submissions are transmitted to our CRM system (currently Sierra) to facilitate sales center follow-up and lead management.
- Analytics Providers: We share anonymized usage data with Google through Google Analytics for Site performance analysis.
- Service Providers: We may share information with trusted third-party vendors who assist with Site hosting, maintenance, and email communications, subject to appropriate data protection agreements.
- Legal Requirements: We may disclose information if required to do so by law, regulation, court order, or governmental request, or if we believe disclosure is necessary to protect our rights, safety, or property.
- Affiliated Entities: We may share information with The Slope and affiliated development entities as necessary to coordinate sales, marketing, and community management activities.
Data Retention
We retain personal information submitted through the contact form for as long as necessary to fulfill the purposes for which it was collected, including to satisfy sales inquiries, legal, or reporting requirements. Google Analytics data is retained according to our GA4 configuration settings, which is currently set to 14 months.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
The Site may contain links to third-party websites, including The Slope (theslope.com), social media platforms, and external press coverage. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external sites you visit.
Children’s Privacy
The Site is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 16, please contact us so we can promptly delete it.
Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of certain data processing activities
- The right to withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
State-Specific Disclosures
California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) may provide you with additional rights, including the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale or sharing of personal information. We do not sell personal information. To submit a request, contact us at the address below.
Utah Residents
If you are a Utah resident, the Utah Consumer Privacy Act (UCPA) provides you with rights regarding your personal data, including the right to access, delete, and obtain a portable copy of your data, as well as the right to opt out of targeted advertising and the sale of personal data. We do not sell personal data. To exercise your rights, contact us below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Site functionality. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please contact us at:
Andaz Residences at Heber Valley
info@theslope.com